1. Delivery Timeframe: We aim to deliver all orders within 5-10 business days from the date of purchase.

2. Shipping Costs: Shipping costs are calculated based on the weight of the order and the delivery location. We offer free shipping for orders over a certain amount.

3. Shipping Method: We use reliable courier services to ensure timely delivery of your order. You will receive a tracking number to monitor the progress of your shipment.

4. Delivery Address: Please provide a complete and accurate shipping address, including postal code and email address.

5. International Shipping: We currently only ship to most of countries in the world.

6. Order Processing: Orders are processed within 3-5 business days, excluding weekends and holidays.

7. Damaged or Lost Shipments: If you receive a damaged or lost shipment, please contact us immediately so we can resolve the issue.